UOAssist Download and Registration Instructions

PLEASE read the ENTIRE page before sending emails explaining that UOAssist doesn't work. You MUST register even the trial before it will function.

First an important message.

This is a "UO Pro" Utility, which means that its use promotes and is in keeping with the spirit of the Ultima Online product, community and value system, and the use of this utility by players will not be considered by Origin Systems, Inc. as cheating.

This product was created, and is marketed and distributed by Tugsoft under license from Origin Systems, Inc. ORIGIN SYSTEMS HAS NOT TESTED THIS PRODUCT IN ANY WAY WHATSOEVER AND DOES NOT KNOW WHETHER IT WORKS IN ANY OR ALL REASONABLY FORESEEABLE SITUATIONS OR THAT IT WILL NOT CAUSE DAMAGE IN SOME REASONABLY FORESEEABLE SITUATIONS. Tugsoft solely warrants that this product will work as intended to your reasonable expectations, and does not infringe anyone's intellectual property rights.

To verify that this product is a "UO Pro" utility, please go to Origin's website at http://uo.custhelp.com/cgi-bin/uo.cfg/php/enduser/std_adp.php?&p_faqid=339 and locate the name of this product. Follow the link on Origin's page back to this site. If you can't find this product listed on Origin's website, then this product is not an approved "UO Pro" Utility. Any and all unauthorized use of the UO Pro logo and/or other false claims of approval are strictly prohibited and shall be prosecuted."

Please read this whole page if you wish to get a trial version. It contains information on registering the trial version and other important notes.

A couple of important definitions:

A 'seed' contains information that identifies a specific game account and is created by UOAssist. It does not contain your account name or password though. You can update/change that information at will and it won't affect the 'seed'. A seed looks something like this: sT5~=,fLe#5,Vt. As you can see it is an odd looking thing. You use the same 'seed' for trial registration and ordering a license.

A 'key' is created from the information contained in a 'seed' here at Tugsoft. The key is what activates UOAssist's features. A key is specific to one game account as well (if you have multiple game accounts visit this page for more information, but be aware UOAssist is licensed per account just like the game). Keys are NOT specific to game servers or computers. So as long as you are using the same game account your key will work. Feel free to use UOAssist on as many machines as you'd like. A key looks like a two or three seeds in sequence.

A 'key' is required to activate UOAssist (even the trial needs a key to activate it). The only way to get your key (a key is specific to one game account) is to register for a trial or license with Tugsoft, please follow the steps below.

Step 1: Make SURE the date is set correctly on your machine.

Step 2: Download and install UOAssist UOAssist.exe (250k)

Step 3: Start UOAssist. (More help if needed: Starting UOAssist)

Step 4: Now you need to get your 'seed'. When you login to the game UOAssist creates a 'seed' which identifies your account so a key can be made to activate UOAssist. The seed does not contain your account name or account password. How do I get UOAssist to make a seed so I can register UOAssist?

Step 5: The easiest way to register is to fully log into the game then go to the registration dialog and push the button on that dialog to begin the process for you. If that causes a problem for you go to step 5a and continue.

Step 5a: Now that you have your seed you are ready to fill out the trial registration form. Trial registrations are processed Monday - Friday from 3-5pm MST excluding normal US holidays. If you don't receive your trial 'key' in email within 2 business days please send an email with your seed included so the problem can be tracked down. (NOTE: if you have problems with the trial form above here is an alternate one - trial form.)

Step 6: Once you get your key back from Tugsoft you need to put it in the registration dialog in UOAssist. Press the '?' button in the bottom right corner of UOAssist and then press the Registration button. You should see a box for the key at the bottom of the registration dialog. It is best to use copy and paste to put the key in place. If you receive the error - Corrupt Key... it means some of the characters in the key were altered as you entered it. Use copy and paste to avoid that problem.

Step 7: Enjoy! You should be ready to go now. Remember to read the help pages if you have questions. Also visit the 'Updates' page often for updates to the program.

If you have multiple game accounts here is information to help you.

Helpful Notes:

The trial period is 7-14 days NOT a month as some people expect.
UOAssist doesn't currently 'warn' you that your trial is about to end it only tells you when the trial has finished.
The current cost for a license is $15.00US. (Licensing is per game account)

Don't forget to tell your friends about UOAssist.

Win a free 'Normal' version of UOAssist. If you are the first one to find and provide steps to reproduce (and Tugsoft must also be able to use your steps to reproduce) a bug in the latest version of UOAssist that causes a lockup (and does not running UO without UOAssist) you will receive a free 'Normal' version of UOAssist. If you do find such a bug send a note to: UOAssist@tugsoft.com. This is a limited time offer and available to the first person to meet the above requirements.